Faq

Check our session calendar here 

Check the latest schedule here  

You can take a free placement test here 

You should receive an email sent from your teacher or our administration one day before the class with the link to your live class to the email you used to register for the class.

For the live class, if you still haven’t received the link 1 hour before the class, please contact us. 

This is a video to guide you :

Moodle is our exercise platform for classes based on Inspire method.

Your login and passwords are specific for the exercise platform and may not be the same as the ones you use to log on our website depending on what you chose when creating your account. 

If you are still unable to access the exercise platform, please contact us.  

This is the direct link to access the exercise platform 

Textbooks can be purchased online and delivered by mail to your home or pick up at the reception during business hours. 
Please allow 1 to 3 business days to process your order, plus shipping time. 

If your class in based on inspire book, you can have access to the exercises on Moodle. If you class is not based on Moodle, your teacher should email the students after the class with the material and homework for the following class . If you didn't receive any information from your teacher, please email your teacher directly. 

If you are taking an online class, please contact your teacher for the recording. 

Pro-rated prices are only available for late registrations, the prorated price should apply automatically at check out. 
 
If you are in an exceptional situation (such as having a baby or having an operation) please contact us via email: afsf@afsf.com. 

Check our policies here.

Yes, we offer regular events (such as Tuesday movie nights,  café-conversation, Language exchange...) as well as other events throughout the year. 

Seats are limited to offer the best experience. 

For the list of events and to get the registration link, check our event calendar.  

Registrations are only via Eventbrite or directly on our website. We post on Facebook and other social medias but only final registrations on eventbrite or our website give you access to the event. 

For the list of event and registration links check our calendar . 

You should have received an automated email from Eventbrite 2 days and a few hours prior to the event with the link to join the event online. 

To access the event you need to click on the orange button in the event that will bring you on Eventbrite directly to the page with the link to the event you registered for. 

Yes! The lower part of our building  (classrooms, theater) is handicap accessible via the rear entrance on Fern Street. When you arrive at Fern entrance (34 Fern Street), please call our front desk and someone will come downstairs to open the door. Please contact us for more information about our ability to accommodate your specific needs. We’ll do our best!

Our address is 1345 Bush Street San Francisco CA 94109. Our building is easily accessible by public transportation and is conveniently located in the Polk Gulch neighborhood. Click here for directions to the Alliance.

Street parking around the Alliance is plentiful and usually available, especially at off-peak times. It’s free after 6pm. 

We are also conveniently located right next to the SFMTA Polk Bush Garage, with more information about the garage and rates available here.

Yes, we offer the TCF exam and we are the DELF/DALF exam center of reference for northern California. 

We can also do specific language testing and/or remote exams for French universities, please contact us. 

Yes, we offer online and onsite classes for kids as well as bilingual camps.
We also offer online classes for teens, DELF junior exam, DELF preparation and AP French tutoring.  

No, we have no formal association with the embassy nor the government of France. The Alliance Francaise is an independent local non-profit with the stated objective of promoting awareness and appreciation of French culture around the globe.

We partner with local French speaking consulates and entities to create francophonie events. 

Any questions regarding visas, work/study, customs, taxes, or other such governmental matters should be handled by the French consulate, linked here.

At this time, we do not offer private translation services. However, the French consulate does maintain a list of private parties who do offer such services, available for your convenience here.